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Changelog

Latest updates and improvements in the chat category.

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  • Provider content overrides in the Dashboard

    Save provider-native JSON on Chat and Tool workflow steps, then version and promote it with the rest of the workflow.

    Authors:
    George DjabarovVictor Yakubu
    George D., Victor Y.
    Provider content overrides in the dashboard

    Provider content overrides can now be configured directly in the Novu Dashboard. Use them when a workflow needs fields from a provider's native API that the shared step editor does not expose, such as Slack Block Kit, WhatsApp templates, or PagerDuty incident fields.

    Previously, these payloads had to be added to every trigger() call in application code. You can now save the JSON once on the workflow step. It applies to every trigger and moves from development to production with the workflow.

    Read more: Provider content overrides in the Dashboard
  • Rich chat editor for workflow Chat steps

    Build structured chat notifications with text, images, lists, link buttons, variables, and provider-aware previews from the workflow editor.

    Authors:
    Paweł TymczukVictor Yakubu
    Paweł T., Victor Y.
    Rich chat editor for workflow Chat steps

    Workflow Chat steps now include a visual block editor. Instead of limiting every workflow-sent chat notification to one text body, you can compose structured messages for approvals, reports, summaries, prompts, and calls to action from the Dashboard.

    Novu converts the shared message into a provider-specific format at delivery time. You author the content once, then inspect how it may appear on each chat provider connected to the environment.

    Read more: Rich chat editor for workflow Chat steps
  • Novu Chat SDK Adapter

    Bring your Chat SDK agent to Slack, Teams, WhatsApp, Telegram, and email: deliver multi-channel notifications from one trigger, resolve every channel to one unified subscriber, and drop in React connect components to put channels in front of your end-customers.

    The @novu/chat-sdk-adapter is now available. Wire it into your Chat SDK app and Novu manages credentials, identity, and delivery across Slack, Microsoft Teams, WhatsApp, Telegram, and email.

    Read more: Novu Chat SDK Adapter
  • Native Slack and Microsoft Teams Integration

    Route notifications to Slack or Microsoft Teams channels and DMs using your app identity. One integration, simple OAuth per customer, and Novu handles the rest.

    Author:Adam Chmara
    Adam Chmara
    Native Slack and Microsoft Teams Integration

    Notify Slack channels, Microsoft Teams, and users through DMs using your app identity.

    The new chat integrations let you connect your Slack app or Microsoft Teams bot to Novu. You can then route notifications to the exact destinations your users choose.

    Read more: Native Slack and Microsoft Teams Integration