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Changelog

Latest updates and improvements in the dashboard category.

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  • Provider content overrides in the Dashboard

    Save provider-native JSON on Chat and Tool workflow steps, then version and promote it with the rest of the workflow.

    Authors:
    George DjabarovVictor Yakubu
    George D., Victor Y.
    Provider content overrides in the dashboard

    Provider content overrides can now be configured directly in the Novu Dashboard. Use them when a workflow needs fields from a provider's native API that the shared step editor does not expose, such as Slack Block Kit, WhatsApp templates, or PagerDuty incident fields.

    Previously, these payloads had to be added to every trigger() call in application code. You can now save the JSON once on the workflow step. It applies to every trigger and moves from development to production with the workflow.

    Read more: Provider content overrides in the Dashboard

  • Rich chat editor for workflow Chat steps

    Build structured chat notifications with text, images, lists, link buttons, variables, and provider-aware previews from the workflow editor.

    Authors:
    Paweł TymczukVictor Yakubu
    Paweł T., Victor Y.
    Rich chat editor for workflow Chat steps

    Workflow Chat steps now include a visual block editor. Instead of limiting every workflow-sent chat notification to one text body, you can compose structured messages for approvals, reports, summaries, prompts, and calls to action from the Dashboard.

    Novu converts the shared message into a provider-specific format at delivery time. You author the content once, then inspect how it may appear on each chat provider connected to the environment.

    Read more: Rich chat editor for workflow Chat steps

  • Tool steps for on-call services and webhooks

    Send workflow notifications to subscriber-specific PagerDuty, Opsgenie, Grafana IRM/OnCall, or custom HTTP endpoints through a first-class Tool channel.

    Authors:
    George DjabarovVictor Yakubu
    George D., Victor Y.
    Tool channel steps for on-call services and webhooks

    Tool is now a first-class channel in Novu workflows, alongside Email, SMS, Chat, and Push. Add a Tool step when a notification needs to create an on-call alert or reach an HTTP endpoint instead of a person-facing messaging channel.

    The first Tool providers are PagerDuty, Opsgenie, Grafana, and Tool Webhook.

    Read more: Tool steps for on-call services and webhooks

  • Subscriber Credentials Drawer

    Manage every subscriber's delivery credentials from one drawer in the dashboard.

    Author:Paweł Tymczuk
    Paweł Tymczuk
    Credential Management UI

    You can now view and manage all of a subscriber's delivery credentials right from the dashboard. Open any subscriber, switch to the new Credentials tab, and every channel they can be reached on is in one place — no more round-trips to the API to check why a push or chat message didn't land.

    Read more: Subscriber Credentials Drawer

  • Account Security Upgrades: Passkeys, Smarter Client Trust, zxcvbn, Turnstile

    Sign in with a passkey, skip Client Trust when 2FA is on, get real password-strength scoring at signup, and run into bot challenges only when traffic looks suspicious.

    Author:Dima Grossman
    Dima Grossman

    Four account-security improvements ship together today: passkey login, Client Trust deferring to 2FA, zxcvbn-ts password scoring, and a smart CAPTCHA on sign-up.

    Existing sessions are unaffected.

    Read more: Account Security Upgrades: Passkeys, Smarter Client Trust, zxcvbn, Turnstile

  • Analytics Dashboard

    The analytics dashboard gives you complete visibility into notification performance across all channels. Track delivery metrics, subscriber engagement, and workflow performance with visual charts and status updates. It also includes smart delivery lifecycle tracking that shows you the most important status for each notification.

    Author:George Djabarov
    George Djabarov
    Analytics Dashboard

    This dashboard allows you to monitor the effectiveness of your messaging strategy across all channels and optimize your workflows based on the gathered insights.

    Read more: Analytics Dashboard

  • Notification Severity

    Notification Severity lets you classify workflows as High, Medium, Low, or None importance. High/medium notifications get color-coded visual cues (red/orange), the bell icon changes color based on highest unread severity, and you can filter notifications by priority level in tabs. Available through dashboard settings, API, and template variables.

    Author:Paweł Tymczuk
    Paweł Tymczuk
    Notification Severity

    Note: Requires <Inbox /> version 3.9.1 or higher


    Prioritize user attention with notification classification that helps users quickly identify and respond to critical messages. Set severity levels for any workflow to ensure urgent communications get the immediate attention they deserve.

    Read more: Notification Severity

  • Command+K Palette

    Navigate the dashboard instantly with our new command palette. Press ⌘K (Mac) or Ctrl+K (Windows/Linux) from anywhere to access every feature, page, and action through a single, powerful interface.

    Author:Dima Grossman
    Dima Grossman
    Command+K Palette

    Find any command, page, or workflow through intelligent search that understands keywords and context. Results are automatically organized by type with visual indicators for easy navigation...

    Read more: Command+K Palette

  • Translations 2.0

    Deliver notifications in your subscribers' preferred languages with automated selection based on subscriber locale. Create content in your default language, export it for translation, then re-upload translated files. Novu handles delivering the right version to each subscriber.

    Author:Adam Chmara
    Adam Chmara
    Translations 2.0

    Set your default language and add target languages you want to support. As your international reach grows, you can add more languages anytime, with multi-select fields that make managing dozens of locales straightforward.

    Read more: Translations 2.0

  • Email Layouts

    You can create consistent, branded email experiences across all your workflows with a reusable Email layout. Build your headers, footers, and branding elements once, then apply them to any email step across multiple workflows, bringing consistency, maintainability, and efficiency to your email communications.

    Author:Paweł Tymczuk
    Paweł Tymczuk
    Email Layouts

    Design your layouts using the block-based visual editor. Add elements like headers, footers, images, and buttons by pressing the / key, making it easier for non-technical teammates to collaborate on email design. When you need complete control, switch to the code editor to work directly with raw HTML.

    Read more: Email Layouts